{"id":5230,"date":"2026-08-31T17:47:33","date_gmt":"2026-08-31T14:47:33","guid":{"rendered":"https:\/\/najdeah.com\/contact\/"},"modified":"2026-09-01T00:04:34","modified_gmt":"2026-08-31T21:04:34","slug":"contact","status":"publish","type":"page","link":"https:\/\/najdeah.com\/en\/contact\/","title":{"rendered":"Contact us"},"content":{"rendered":"<div class=\"nv6 njd-ct6\">\n\n<section class=\"nv6-hero nv6-h5 njd-v6th\"><div class=\"w\">\n  <div class=\"njd-h5c\">\n    <span class=\"njd-h5e\"><i><\/i>Answered in 24 to 48 hours<\/span>\n\n    <h1>Tell us what the      <span class=\"hl\">project needs<\/span><\/h1>\n\n    <p class=\"lede\">A question about which file fits, a problem with a download, or work that needs more than one file. Every message is read by the author himself.<\/p>\n\n    <div class=\"nv6-hb\">\n      <a class=\"nv6-b\" href=\"#njd-cform\">Write your message<svg class=\"nv6-ar\" width=\"15\" height=\"15\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m13 6 6 6-6 6\"\/><\/svg><\/a>\n      <a class=\"nv6-b gh\" href=\"https:\/\/najdeah.com\/en\/shop\/\">Browse the catalogue<\/a>\n    <\/div>\n  <\/div>\n<\/div><\/section>\n\n<section class=\"nv6-trust\"><div class=\"w\">\n  <div class=\"nv6-tg\">\n        <div><em><svg viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M12 7.5V12l3 2\"\/><\/svg><\/em>\n      <div><b>24 to 48 Hours<\/b><i>Typical reply time<\/i><\/div><\/div>\n        <div><em><svg viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"8\" r=\"3.6\"\/><path d=\"M4.5 20a7.5 7.5 0 0 1 15 0\"\/><path d=\"m18.5 5.5 1.2 1.2\"\/><\/svg><\/em>\n      <div><b>The Author Replies<\/b><i>Not an outsourced desk<\/i><\/div><\/div>\n        <div><em><svg viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"8.5\"\/><path d=\"M3.5 12h17\"\/><path d=\"M12 3.5c2.2 2.4 3.3 5.3 3.3 8.5S14.2 18.1 12 20.5c-2.2-2.4-3.3-5.3-3.3-8.5S9.8 5.9 12 3.5Z\"\/><\/svg><\/em>\n      <div><b>Arabic or English<\/b><i>Whichever suits you<\/i><\/div><\/div>\n        <div><em><svg viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4.5\" y=\"10.5\" width=\"15\" height=\"10\" rx=\"2.5\"\/><path d=\"M8 10.5V7.8a4 4 0 0 1 8 0v2.7\"\/><\/svg><\/em>\n      <div><b>Your Details Stay Private<\/b><i>No mailing list without your say-so<\/i><\/div><\/div>\n      <\/div>\n<\/div><\/section>\n\n<section class=\"nv6-sec\"><div class=\"w\" data-rv>\n  <div class=\"njd-cgrid\" id=\"njd-cform\">\n\n    <div class=\"njd-cform\">\n      <h2>Send a message<\/h2>\n      <p>The clearer the scope, the sharper the answer: plant size, stage, and what the file has to cover.<\/p>\n      <div class='fluentform ff-default fluentform_wrapper_31 ffs_default_wrap'><form data-form_id=\"31\" id=\"fluentform_31\" class=\"frm-fluent-form fluent_form_31 ff-el-form-top ff_form_instance_31_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_31_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Najdeah Contact<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='5230' \/><input type=\"hidden\" id=\"_fluentform_31_fluentformnonce\" name=\"_fluentform_31_fluentformnonce\" value=\"ee368b4eef\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/5230\" \/><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_31_names' id='label_ff_31_names' >Your name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names\" id=\"ff_31_names\" class=\"ff-el-form-control\" placeholder=\"Jane Engineer\" data-name=\"names\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_31_email' id='label_ff_31_email' aria-label=\"Email address\">Email address<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_31_email\" class=\"ff-el-form-control\" placeholder=\"you@company.com\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_31_topic' id='label_ff_31_topic' aria-label=\"What is this about\">What is this about<\/label><\/div><div class='ff-el-input--content'><select name=\"topic\" id=\"ff_31_topic\" class=\"ff-el-form-control\" data-name=\"topic\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_31_topic\"><option value=\"\">Choose a topic<\/option><option value=\"Which file suits my project\"  >Which file suits my project<\/option><option value=\"A question about a file I bought\"  >A question about a file I bought<\/option><option value=\"Payment or download problem\"  >Payment or download problem<\/option><option value=\"Custom or consulting work\"  >Custom or consulting work<\/option><option value=\"Something else\"  >Something else<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_31_message' id='label_ff_31_message' aria-label=\"Your message\">Your message<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_31_message\" name=\"message\" id=\"ff_31_message\" class=\"ff-el-form-control\" placeholder=\"Tell us the plant size, the stage you are at, and what you need the file to cover.\" rows=\"5\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Send Message\">Send Message<\/button><\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><div id='fluentform_31_errors' class='ff-errors-in-stack ff_form_instance_31_1 ff-form-loading_errors ff_form_instance_31_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_31_1 = {\"id\":\"31\",\"ajaxUrl\":\"https:\\\/\\\/najdeah.com\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_31_1\",\"form_id_selector\":\"fluentform_31\",\"rules\":{\"names\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":false,\"global_message\":\"This field must contain a valid email\"}},\"topic\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"message\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n                <\/div>\n\n    <aside class=\"njd-cside\">\n\n      <div class=\"njd-cbox\">\n        <h4>How this works<\/h4>\n        <ol class=\"njd-csteps\">\n                    <li><b>You send the scope<\/b><span>Plant size, stage and what the file has to cover.<\/span><\/li>\n                    <li><b>The author reads it<\/b><span>Not a support queue - the engineer who wrote the files.<\/span><\/li>\n                    <li><b>You get an answer in 24 to 48 hours<\/b><span>With the file that covers it, or an honest no.<\/span><\/li>\n                  <\/ol>\n      <\/div>\n\n      <div class=\"njd-cbox\">\n        <h4>Faster than a message<\/h4>\n        <div class=\"njd-clinks\">\n                    <a href=\"https:\/\/najdeah.com\/en\/my-account\/downloads\/\">\n            <em><svg viewbox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 3v12\"\/><path d=\"m7.5 11 4.5 4.5 4.5-4.5\"\/><path d=\"M4 20h16\"\/><\/svg><\/em>\n            <span><b>Missing a download?<\/b><i>Every purchase sits in your account under Downloads.<\/i><\/span>\n            <svg class=\"nv6-ar\" width=\"15\" height=\"15\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m13 6 6 6-6 6\"\/><\/svg>          <\/a>\n                    <a href=\"https:\/\/najdeah.com\/en\/shop\/\">\n            <em><svg viewbox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"4\" y=\"4\" width=\"7\" height=\"7\" rx=\"1.6\"\/><rect x=\"13\" y=\"4\" width=\"7\" height=\"7\" rx=\"1.6\"\/><rect x=\"4\" y=\"13\" width=\"7\" height=\"7\" rx=\"1.6\"\/><rect x=\"13\" y=\"13\" width=\"7\" height=\"7\" rx=\"1.6\"\/><\/svg><\/em>\n            <span><b>Not sure which file?<\/b><i>Each product page lists exactly what is in the download.<\/i><\/span>\n            <svg class=\"nv6-ar\" width=\"15\" height=\"15\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m13 6 6 6-6 6\"\/><\/svg>          <\/a>\n                    <a href=\"https:\/\/najdeah.com\/en\/about\/\">\n            <em><svg viewbox=\"0 0 24 24\" width=\"18\" height=\"18\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"8\" r=\"3.6\"\/><path d=\"M4.5 20a7.5 7.5 0 0 1 15 0\"\/><path d=\"m18.5 5.5 1.2 1.2\"\/><\/svg><\/em>\n            <span><b>Who writes these?<\/b><i>The background behind the catalogue.<\/i><\/span>\n            <svg class=\"nv6-ar\" width=\"15\" height=\"15\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.9\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 12h14\"\/><path d=\"m13 6 6 6-6 6\"\/><\/svg>          <\/a>\n                  <\/div>\n      <\/div>\n\n      <div class=\"njd-cbox\">\n        <h4>Follow the work<\/h4>\n        <div class=\"njd-csocs\">\n                    <a href=\"https:\/\/www.linkedin.com\/in\/nooralden-najdeah\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"LinkedIn\"><svg viewbox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M4.98 3.5a2.5 2.5 0 1 1 0 5 2.5 2.5 0 0 1 0-5ZM3 9.5h4v11H3v-11Zm6.5 0h3.8v1.5h.05c.53-.95 1.83-1.95 3.77-1.95 4.03 0 4.78 2.5 4.78 5.76v5.69h-4v-5.05c0-1.2-.02-2.75-1.75-2.75-1.75 0-2.02 1.31-2.02 2.66v5.14h-3.99v-11Z\"\/><\/svg><\/a>\n                    <a href=\"https:\/\/www.instagram.com\/nnajdeah\/\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Instagram\"><svg viewbox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M12 2.2c3.2 0 3.58.01 4.85.07 1.17.05 1.8.25 2.23.41.56.22.96.48 1.38.9.42.42.68.82.9 1.38.16.42.36 1.06.41 2.23.06 1.27.07 1.65.07 4.85s-.01 3.58-.07 4.85c-.05 1.17-.25 1.8-.41 2.23-.22.56-.48.96-.9 1.38-.42.42-.82.68-1.38.9-.42.16-1.06.36-2.23.41-1.27.06-1.65.07-4.85.07s-3.58-.01-4.85-.07c-1.17-.05-1.8-.25-2.23-.41-.56-.22-.96-.48-1.38-.9a3.7 3.7 0 0 1-.9-1.38c-.16-.42-.36-1.06-.41-2.23C2.21 15.58 2.2 15.2 2.2 12s.01-3.58.07-4.85c.05-1.17.25-1.8.41-2.23.22-.56.48-.96.9-1.38.42-.42.82-.68 1.38-.9.42-.16 1.06-.36 2.23-.41C8.42 2.21 8.8 2.2 12 2.2Zm0 1.8c-3.14 0-3.5.01-4.74.07-1.14.05-1.76.24-2.17.4-.55.21-.94.47-1.35.88-.41.41-.67.8-.88 1.35-.16.41-.35 1.03-.4 2.17C2.4 8.5 2.39 8.86 2.39 12s.01 3.5.07 4.74c.05 1.14.24 1.76.4 2.17.21.55.47.94.88 1.35.41.41.8.67 1.35.88.41.16 1.03.35 2.17.4 1.24.06 1.6.07 4.74.07s3.5-.01 4.74-.07c1.14-.05 1.76-.24 2.17-.4.55-.21.94-.47 1.35-.88.41-.41.67-.8.88-1.35.16-.41.35-1.03.4-2.17.06-1.24.07-1.6.07-4.74s-.01-3.5-.07-4.74c-.05-1.14-.24-1.76-.4-2.17a3.6 3.6 0 0 0-.88-1.35 3.6 3.6 0 0 0-1.35-.88c-.41-.16-1.03-.35-2.17-.4C15.5 4.01 15.14 4 12 4Zm0 3.1a4.9 4.9 0 1 1 0 9.8 4.9 4.9 0 0 1 0-9.8Zm0 8.08a3.18 3.18 0 1 0 0-6.36 3.18 3.18 0 0 0 0 6.36Zm6.24-8.28a1.14 1.14 0 1 1-2.29 0 1.14 1.14 0 0 1 2.29 0Z\"\/><\/svg><\/a>\n                    <a href=\"https:\/\/www.youtube.com\/@NoorALdeenNajdeiah\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"YouTube\"><svg viewbox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M21.6 7.2a2.5 2.5 0 0 0-1.76-1.77C18.28 5 12 5 12 5s-6.28 0-7.84.43A2.5 2.5 0 0 0 2.4 7.2 26 26 0 0 0 2 12a26 26 0 0 0 .4 4.8 2.5 2.5 0 0 0 1.76 1.77C5.72 19 12 19 12 19s6.28 0 7.84-.43a2.5 2.5 0 0 0 1.76-1.77A26 26 0 0 0 22 12a26 26 0 0 0-.4-4.8ZM10 15.02V8.98L15.2 12 10 15.02Z\"\/><\/svg><\/a>\n                    <a href=\"https:\/\/www.facebook.com\/noor.najdaeh\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Facebook\"><svg viewbox=\"0 0 24 24\" width=\"17\" height=\"17\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M22 12.06C22 6.5 17.52 2 12 2S2 6.5 2 12.06c0 5.02 3.66 9.18 8.44 9.94v-7.03H7.9v-2.91h2.54V9.85c0-2.52 1.5-3.91 3.77-3.91 1.09 0 2.24.2 2.24.2v2.46h-1.26c-1.24 0-1.63.78-1.63 1.57v1.89h2.78l-.44 2.91h-2.34V22c4.78-.76 8.44-4.92 8.44-9.94Z\"\/><\/svg><\/a>\n                  <\/div>\n      <\/div>\n\n    <\/aside>\n  <\/div>\n<\/div><\/section>\n\n<section class=\"nv6-sec\" style=\"padding-bottom:56px\"><div class=\"w\" data-rv>\n  <div class=\"nv6-h\"><h2>Before You Write<\/h2><\/div>\n    <div class=\"nv6-2\"><div class=\"nv6-card\"><div class=\"nv6-faq\"><details open><summary>What happens after I pay?<\/summary><p>The download appears in your account immediately and a link is emailed to you. Nothing is posted and there is no approval step.<\/p><\/details><details><summary>Are the files really editable?<\/summary><p>Yes. Drawings are AutoCAD, calculators and models are Excel with the formulas left in, documents are Word, and the simulation is a PVsyst file. Nothing is flattened to a locked PDF.<\/p><\/details><details><summary>Which standards do these follow?<\/summary><p>The design work is written against IEC and NEC. The design guide also covers the Saudi code and the requirements that come up across the Middle East, with worked examples.<\/p><\/details><\/div><\/div><div class=\"nv6-card\"><div class=\"nv6-faq\"><details open><summary>How do I pay?<\/summary><p>Card checkout accepts Visa, Mastercard, mada and Apple Pay. Card details never touch this site.<\/p><\/details><details><summary>Do you take custom work?<\/summary><p>Sometimes. Send the scope through the form and you will get a straight answer on whether it is a fit.<\/p><\/details><details><summary>Which language should I write in?<\/summary><p>English or Arabic, whichever is easier. Both are answered.<\/p><\/details><\/div><\/div><\/div>\n<\/div><\/section>\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-5230","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/pages\/5230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/comments?post=5230"}],"version-history":[{"count":3,"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/pages\/5230\/revisions"}],"predecessor-version":[{"id":5264,"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/pages\/5230\/revisions\/5264"}],"wp:attachment":[{"href":"https:\/\/najdeah.com\/en\/wp-json\/wp\/v2\/media?parent=5230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}